Savings Blog

A parcel marked delivered but stolen from your lobby or doorstep is still claimable. The evidence that wins, when to file a police report, and what to avoid.

What the AliExpress 'Free returns' badge actually covers, when you pay return postage yourself, and how to avoid a return that costs more than the item.

Buying from AliExpress European stock: whether it avoids the flat duty, how to tell if an item really ships locally, and when a European retailer wins instead.

The support routes that actually work on AliExpress, how to break out of the chatbot loop, what to write, and where to escalate when support refuses to help.

The dispute reason you select decides whether you must return the item, who pays the postage, and what evidence you need. How to pick the accurate one.

Why one AliExpress order arrives as several parcels, why shipping differs on identical items, and how to get fewer boxes now duty is charged per item.